Delivery Areas

We ship across Pakistan and worldwide.
International shipping rates and delivery times depend on the destination country.

Shipping Charges

Within Pakistan

• KPK: PKR 200–250

• Other Provinces: PKR 250–350

• Heavy Items: Additional charges based on weight

International Shipping

• Charges vary by country and parcel weight

• The exact shipping cost will appear at checkout

• Customs duties or import taxes (if any) are the buyer’s responsibility

Delivery Time

• KPK: 2–4 working days

• Other Provinces: 3–6 working days

• International: 7–21 working days (country-based variation)

Cash on Delivery (COD)

• COD is available only in Pakistan

• International orders require advance payment

Order Processing

All orders are processed within 24–48 hours after confirmation.
You will receive updates once your parcel is dispatched.

Tracking

Tracking details will be shared by SMS, WhatsApp, or email after shipment.

Return & Exchange

• Returns accepted within 3 days (Pakistan), 7 days (International)

• Items must be unused, undamaged, and in original packaging

• Shipping charges are non-refundable

• Exchange depends on availability

Damaged or Wrong Product

If your parcel arrives damaged or incorrect, contact us within 24 hours with photos so we can resolve it quickly.

Contact

For any queries:
Email: hello@kpkmall.com